Apparently a bunch of them are in the library. Staff tallied 4,935 inquiries at the reference desk in the first 2 weeks of Spring semester. Most students were looking for a copy of their textbook, which can involve a visit to the College Store web site as well as to e-services to find author, title, and course number. Other students entered permission numbers, reset passwords, sought campus directions, and many had homework questions in hand. At the circulation desk, students borrowed textbooks 7,046 times, the photocopiers broke down (and were fixed) oh, about 80 times, and 7 umbrellas appeared in lost and found.
Opening day frenzy has died down a bit, and library orientations have started. Do you know about PILOT, the new online tutorial that helps students find and evaluate information sources? Have you booked a time to bring your class to the library for a customized instruction session? Or assigned students to take a Drop in Orientation on their own time?